Privacy Policy

Last updated: December 6, 2025

1. Introduction

At Prompts.by, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Additional details you choose to add to your profile
  • Content: AI prompts, text, and other content you create or upload to our platform
  • Communication: Messages you send us through contact forms or customer support

2.2 Information We Collect Automatically

  • Usage Data: How you interact with our service, features used, and time spent
  • Device Information: Device type, operating system, browser type and version
  • Log Data: IP address, access times, pages viewed, and referring URLs
  • Cookies and Tracking: Data collected through cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our service
  • Process your account registration and manage your account
  • Store and sync your prompts across devices
  • Enable sharing and collaboration features
  • Provide customer support and respond to your inquiries
  • Send important service-related communications
  • Improve our service and develop new features
  • Analyze usage patterns and service performance
  • Ensure security and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

When you choose to share your prompts publicly or with specific users, that content becomes visible to those you've chosen to share it with.

4.2 Service Providers

We may share information with third-party service providers who help us operate our service, such as cloud hosting, analytics, and customer support tools.

4.3 Legal Requirements

We may disclose information when required by law, legal process, or to protect the rights, property, or safety of Prompts.by, our users, or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response procedures

6. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account information is retained while your account is active
  • Content is retained until you delete it or close your account
  • Usage data is typically retained for up to 2 years for analytics purposes
  • Legal compliance may require longer retention in some cases

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request limitation of how we process your information
  • Objection: Object to certain types of processing
  • Withdrawal: Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

  • Essential Cookies: Required for basic functionality
  • Performance Cookies: Help us analyze and improve our service
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Provide insights into how our service is used

You can control cookies through your browser settings, though disabling certain cookies may affect the functionality of our service.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services, and we encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@prompts.by

General inquiries: support@prompts.by